[Resolved] Indian Oil Corporation [IOC] — "blacking of my booked cylinder " Non Delivery of LPG Cylinder

ranvijay1997

from Mumbai, Maharashtra

Address:	823001
Website:	www.indianegas.co.in

Respected sir,
My consumer no.is CX2342839 I had booked my cylinder before 1 week and booked cylinder is not delivered in my home But I got msg that your cylinder has been delivered and subsidy amount credited to my account as on dated 22nd June 2016.
they have blacked my order to some other person.
I would like to request you Please take necessary action against our Distributor .
M /s Shyam Indane Seva Paraiya Gaya ( Code : 177305 )

Such behaviour and service on part of the distributor is not acceptable. You may please check as to why such false messages and call are being given to a customer and we want same to M /s Shyam Indane Seva Paraiya Gaya to delivery the cylinder immediately since we are waiting for already booking cylinder and action at your end in this regard.

Ran Vijay
Mobile no. [protected]
Consumer no.CX2342839
Distributor: M /s Shyam Indane Seva Paraiya Gaya ( Code : 177305 )

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Aug 1, 2016

Complaint marked as Resolved

Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.

Verified Support

Jul 01, 2016

Indian Oil Corporation [IOC] Customer Care's response We have heard your complaint and we thank you for pointing out the issue you are facing. We are sorry for the inconvenience caused to you on this account. IndianOil operates an effective problem-solving/customer guidance mechanism for Indane LPG-related issues through its website, www.indane.co.in . We request you to log into this site and provide us the required data relating to the issue faced by you. This would enable us to revert to you with a solution/reply in a structured manner. Alternatively, you can also call our Toll-Free number [protected] to register your complaint/feedback/comment with us. Besides the above, you can also contact/walk into the Customer Service Cells attached to our 46 Indane Area Offices across the country to register your complaint. Contact details/addresses of these offices are available in our above Indane website, www.indane.co.in .