[Resolved]  Indian Oil Corporation [IOC] — Regarding the delivery of Gas Cylinder

Address:754005

Sir, Myself Pinaka Mishra, At/Khairapara, Gandarpur, Via/barang, Dist/Khurda, Pin/754005 vide Consumer No -V0798 through the Veer Sachi Indane Gas, C S pur, Bhubaneswar'. I was received the Refill Cylinder from The Agency directly .but from 2 months onwards i am facing lot of problems for receiving of refilled cylinder directly.the agency is not delivering the cylinder to our address.but i am sending somebody to receive the cylinder from the Nandankanan Bus stand Between the Timing From 9.00 A.M to 11.00A.M as per the dicussion with the Owner(lady) of Veer Sachi Indane Gas.But The Messanger Reached the Busstand At. 9.30 A.M but No body Was There.he returned back to home.so please tell me how the problem will be solved.
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Complaint marked as Resolved 
Verified Support
Dec 01, 2015
Indian Oil Corporation [IOC] Customer Care's response
We have heard your complaint and we thank you for pointing out the issue you are facing. We are sorry for the inconvenience caused to you on this account.

IndianOil operates an effective problem-solving/customer guidance mechanism for Indane LPG-related issues through its website, www.indane.co.in . We request you to log into this site and provide us the required data relating to the issue faced by you. This would enable us to revert to you with a solution/reply in a structured manner. Alternatively, you can also call our Toll-Free number [protected] to register your complaint/feedback/comment with us.

Besides the above, you can also contact/walk into the Customer Service Cells attached to our 46 Indane Area Offices across the country to register your complaint. Contact details/addresses of these offices are available in our above Indane website, www.indane.co.in
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    Indian Oil Corporation [IOC] Phone
    +91 99 1155 4411
    +91 98 4882 4365
    +91 81 2402 4365
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    SCOPE Complex, Core-2 7, Institutional Area, Lodhi Road, New Delhi, Delhi, India - 110003
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