[Resolved] Indian Oil Corporation Ltd — Online gas booked but not delivered

farooqa

from Mumbai, Maharashtra

Address:

Lucknow, Uttar Pradesh

I Farooq Ahmad consumer of Indian Oil LPG, Lucknow on 22-Aug-2014 I have received a message on my mobile from IW-INDANE that my LPG refill has been booked vide booking no - 575241, But till today i hav'nt received Indian oil gas cylinder against my booking. Neither received any message from them on non delivery of gas cylinder against my booking.
I would request you to investigate the issue and let me know what exactly the problem is?

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Complaint marked as Resolved

I am sending you detail on company (Indian Oil Corporation Ltd) actions taken to resolve my issue. When i sent this complaint, a phone call (phone number: 1800 233 3555) i received from Indian Oil Corporation Ltd customer care, and they received all the details about my issue, and assured me that my problem will resolve in next 24-48 hours. And next day i got my booked (booking no - 575241) LPG refill at my house. My distributor apologies for this delay through his delivery boy. Thanks for your efforts to resolve my issue. Regards, Farooq Ahmad

Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.