[Resolved] Indian Oil Corporation — Non receipt of LPG Gas supply

Hari S

from Mangalore, Karnataka

Address:

Dakshina Kannada, Karnataka

Name : S. Hari Consumer no - 6208. Distributor: PRiyadarshini gas agaency, Karkala. Contact email; shreesai;[protected]@gmail.com Mobile; [protected] I am an LPG gas holder with Consumer no- 6208 and staying at Nitte. I booked for a refill cylinder in 24th September. But till this day I have not received my cylinder. In this connection I had informed the Dealer M/s Priyadarshini Gas Agency, Karkala about the refill. But they are not replying properly. Whenever I contacted them they told that it will be supplied by the next week. But the slogan "Next week" is continuing for the last 45 days. To my surprise, I found that they had supplied cylinders to all my neighbours and they have not supplied the cylinder to me. Today when I contacted them once again, they told that it will be delivered by the next week.

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Aug 6, 2021

Complaint marked as Resolved

Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.

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Comments

Indian Oil Corporation [IOC] Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Hari,

We from IndianOil have heard your complaint and we thank you for pointing out the issue you are facing. We are sorry for the inconvenience caused to you on this account.

IndianOil operates an effective problem-solving/customer guidance mechanism for Indane LPG-related issues through its website, www.indane.co.in . We request you to log into this site and provide us the required data relating to the issue faced by you. This would enable us to revert to you with a solution/reply within a defined timeframe. Alternatively, you can also call our Toll-Free number [protected] to register your complaint/feedback/comment with us.

Besides the above, you can also contact/walk into the Customer Service Cells attached to our 46 Indane Area Offices across the country to register your complaint. Contact details/addresses of these offices are available in our above Indane website, www.indane.co.in .