Indian Oil Corporation — On line booking of LPG Gas from my registered mobile number is often rejected.

Address:

Darjeeling, West Bengal

Dear Sir/Madam, I have been availing your service as a regular LPG Gas consumer since 31st July 1990 but now i am facing too much harassment after Online Booking System came into force. Every time when I booked Online at this given number - [protected] with my Consumer No. and local distributor telephone No. ( N-01177/IOC[protected] but each time I got this message from you, "Sorry, You Are Not Able To Book a Refill, Please Contact Your Indane Distributor." Accordingly as per your given message I visited my Local Indane Distributor several times but my complaint could not be sorted out till date. As a result of this I have been made mentally suffered a lot unnecessarily without a fault of mine and it has effected the normal life of my family very badly since the problem developed. In this regard I would like to know that what went wrong in this online booking system. Therefore, I would earnestly request you that the problem as mentioned above may please be solved as soon as possible. Hopefully looking forward to your instant action. Name of Consumer : Mani Kumar Thakuri, Doordarshan Staff Quarter, Rock Ville, Darjeeling, West Bengal.( Consumer No. N-01177/Cust. No.[protected]. Distributor's Name : M/S NEELAM GAS AGENCY/Distributor's Code : 140518. With regards, Mani Kumar Thakuri, Darjeeling.