Indian Oil Corporation — Over charging

Address:

Kottayam, Kerala

I asked the attendant at KARAPPARA FUELS, IOC Dealers, Manganam PO, Kottayam to fill HSD worth Rs 1000 at 8.45 am on 15th Aug 2015. I asked the attendant whether he is charging me as per the reduced rate and he answered in the affirmative.Later I realised that he had not changed the rates and was charging the higher rate. On 20 Aug I went to the outlet and made a verbal compalaint. The attendant misbehaved with me. Later I went to the pump aagain and made a compaint to the manager. He agreed to pay me Rs 27.00. It was not acceptable to me as I had incured another Rs 500 to travel to the pump twice. I demand that I be compensated for the loss. I had not collected a bill at the time of filling HSD. My Tele No [protected]