Indian Oil Corporation — Sale Mixed Petrol

Address:

Bhopal, Madhya Pradesh

Dear Sir, I Pradeep Kumar Dixit from Bhopal M.P. filled petrol in my Car from a petrol pump of Indian Oil at Raisen on 13th July evening. After take full tank petrol arround 29 ltr I just go ahead approx 2 km than my car was stopped and then I tried to Start so many time but its was not started any how. Later on I called service station mechanics (from On side helpline of Maruti) he reached and checked the problem and they found that the fuel which is available in tank is mixed with Water that why car was not started. For this they check the fuel in a fresh bottle and see that the fuel came from tank is containing almost 50% water quantity. Then we come back (to-in my car with that company vehicle) at petrol pump and show the fuel quality but they were not agree to accept that the fuel is mixed. then we moved at Bhopal drop my car at workshop. Next day on 14th June full day I stayed at workshop and repair the car then at evening I went to petrol pump with 46 ltr petrol of my car cleaned by workshop and return back the payment from there I got the number of sales officer of Indian Oil and talked to him with detail of all these information. He said he will revert to me in terms of support. After just 5-10 minutes he call back to me and said that the quality of fuel at pump is good there is no mixed fuel in there tank, just on the basis of discussion with petrol pump owner. Then I said him for proper testing at the pump by self and also request that do the sample check infront of me. Then he said ok give me a two days for this. Now I want to know the process of quality assurance and action taken from the company in this situation. If sales officer went at the pump after two days then how we expect that the same quality fuel will stayed/available in his tank. Kindly response me on this and revert with proper action and report of the pump. Pump dealer detail is : MS. Shankar Filling Station, Rojda Chak, Chiklod Road, Goharganj Dist Raisen. All these information on phone is already given to Mr. Ratandeep Singh Sales officer Indian Oil Bhopal.