[Resolved] Indian Oil Petrol Pump — Cheating in filling petrol at gurgaon

sanjays1978

from Mumbai, Maharashtra

Address:

Gurgaon, Haryana, 122001

Hello,

I am regular customer of to fill fuel in my car from indian oil petrol pump as my father was retired as Deputy Manager from IOCL (Salaya Mathura Pipeline). I am getting fuel filled in my car from indian oil petrol pump on netaji subhash chand marg, Gurgaon. Yesterday (26 November 2015), I asked to fill petrol of Rs 2000 and the boy filled petrol of Rs 300 only and then other man came and scolded him for not listening correctly. He then started meter from 300 itself and stopped at 1700 and when I asked why he stopped at 1700 he said he already filled for 300. when I checked my fuel meter it was not up to the level where it should be. I talked to manager but nobody agreed.

I am very disappointed with this incident and decided not get fuel filled from any of the indian oil petrol pump.

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Complaint marked as Resolved

Verified Support

Dec 01, 2015

Indian Oil Corporation [IOC] Customer Care's response We have noticed your complaint posted here and thank you for bringing it to our attention. We wish to inform you that IndianOil operates an effective problem-solving/customer guidance mechanism for petrol pump related issues which can be accessed through its website (www.iocl.com) at http://webapp.indianoil.co.in/paribhavam/?toMktgIS=3 While we are extremely sorry for the inconvenience caused to you we request you to log into this site and provide us the required data relating to the issue. This would enable us to revert to you with a solution/reply within a defined timeframe. Alternatively, you can also ring up our Toll-Free number [protected] to register your complaint/feedback/comment with us. Besides the above, you can always contact Indian Oil’s sales officer whose contact details are available at the petrol pump.
Regards, IndianOil Team