Indian Overseas Bank — Gold loan death claim

Address:

614602

I am ramachandran s/o jaganathan from tamilnadu.my father got a gold loan from iob.unfortunately my father died three months ago.so i contact my branch manager regarding to settle my fathers loan.he instructed me to get death claim certificate from lawyer.then i finished my part of claim and i submitted it to my manager one month ago.still i contacting the manager once a week .he said it is in process and the zonel team didnt process it like that..so i just want to know how much duration it will take to redeem my jewels.kindly give me a reply about that.