Indian Overseas Bank — IMPS transfer amount 13800 not credited in IOB account

Address:

Chennai, Tamil Nadu

Hi, Am Sunitha Rao V, holding account in CITI bank and I have done IMPS transfer to Indian Overseas Bank account which belong to Mr J.P SRINIVASAN a/c 330903 branch Triplicane, on April 02 2015 for the amount of 13800.00. The amount has not been credited in IOB account holder's account. It got noticed on April 10 2015 and since then we have been trying methods as described in Indian Overseas Bank website and followed the protocols in order, to our dismay we have not been successful in tracing the noncredit amount as on today. We met the Branch Manager Mr Sridhar and gave a written complaint along with a proof from Citibank proof of transfer. It's been more than 2 weeks since we got no reply. They are only trying as of now. Hence am writing this mail to you, as per the grievance norms followed in IOB bank website. I sincerely request you to take action and do the needful. IMPS (interbank mobile payment services) Reference NO:[protected]. All proofs soft copies are password protected. Can be produced on request. Thanking you, With Regards V Sunitha Rao Mob:[protected]