I entered into a transaction from net banking facility on 07.09.2016 for Rs 8000, the said amount was debited from my account was not transferred to the payee, I was using IMPS, when contacted helpline no they asked to wait for 3-4 days the said amount will be credited to you. But there has been no progress in the matter, I also sent a letter to my branch manager he said it will be sent to you in 7 days even mail was sent to the concerned dept. of the bank. However, no response observed.
Till now nothing has been credited.
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