[Resolved]  Indian Postal Service — My EMS (Speed Post) is not delivered from 2 months

Address:

Chennai, Tamil Nadu

I had booked the speed post from Ashok Nagar, Chennai post office on Dec 4th, 2013 through Indian Postal Service. The speed post was supposed to be delievered in 5-6 days to USA. But till date my speed post is not delivered to US. I am really frustated with the response from postal department. I called them so many times but everytime they tell that it will reach in 2-3 days. I had raised the complaint as well but no one seems to help there. Today its 6th Feb and its more than 2 months and the speed post is not delivered to its destination. I even wrote a mail to Director(delhi and chennai) of the postal department but still no response from them. So, I am sure the document is lost somewhere in between thats why the online tracking status is still showing the old update. That was very important and urgent document which I guess has been lost now. I am fed up of mailing or calling to the people to give me the update and now I decided to raise the issue and register a complaint against the postal department for the careless attitude because of which my speed post has not reached its destination. My speed post tracking ID is: ET[protected]IN.
I am attaching the screenshot of the complaint logged by me, the status of which is still "Pending" because no one wants to respond back.