Indian Postal System — Issue regarding delivery of parcel

Address:	Kolkata, West Bengal, 700056
Website:	indiapost.gov.in

The delivery system of IPS are worst. They never try to deliver things in home & update the status as delivery attempted. Several times my ATM cards or bank documents got returned to the bank. This time they denied to deliver a parcel ordered by amazon. They called me and asked me to collect the parcel from their hub only. They gave several excuses like the address is not proper, whether there is a calling bell in the ground floor of my apartment, they are not going to call me after reaching my home. If they are so reluctant about their work why they are taking the orders for delivery.