Indian Railway Catering & Tourism Corporation [IRCTC] — 2nd AC coaches of Bangalore Express train no 16316

When travelling from Kochuveli to Bangalore on the 21st Aug.2016 the following was noticed.
1.The compartments were very old and pathetic.
2.The toilets were already stinking from the starting point.
3.The curtains in the coach were badly torn.
4.The Air conditioning was being switched off at night.
5.Only one plug point for charging mobile phones in each section of 6 passengers.
6.The dustbins were damaged and in poor condition.
After paying high charges for a berth in the 2nd AC coach one would expect much better facilities from the Railways. Hope there is a marked improvement in the quality of the coaches operating in the southern sector after this complaint.
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Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.
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Pnr [protected]
train number: 2393
sampurna karnti exp
name: pawan
QUAOTA: TATKAL


Compliant against Agent
Mr Vinod Kumar Verma
global communication, nala ROAD PATNA 01

Pawan [protected]

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