[Resolved]  Indian Railway Catering & Tourism Corporation [IRCTC] — Amount has been debited two times from the account. [irctc #3031174] & [ irctc #3112472 ]

Address:Chennai, Tamil Nadu, 600117
Website:irctc.co.in

Hi,

I have done a booking on 5th March from my online irctc account, transaction no. [protected].

But the amount has been debit two times from my credit card account, so kindly I request you to check and revert the amount/- Rs431.62 back to my account ASAP.

The related complaint reg. no.s [IRCTC #3031174] & [ IRCTC #3112472

Thank you.

Regards,
Sree.
Mob:[protected]
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Mar 22, 2016
Complaint marked as Resolved 
Credit card details can not be provided on phone. Request you to do the need to credit the amount on the linked credit card for the transaction.
Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.
Mar 22, 2016
Updated by Sreerengaraja C
Please refund the amount to my linked credit card account.
Complaint comments 

Comments

Please refund the amount to my linked credit card account.
call me on[protected]
Dear Sir
I was holding an SBI Railway credit card for more than 9Years and all my points are transferred to Shubhyatra account.
I have an total of 28425 points unclaimed.
I am not able to get my SHUBHYATRA user password for my User ID: ANAND19787
I have contaced SBI via E Mail many times and no responsible reply
Interaction Id- 1-[protected]
Loyalty No: [protected]
SBI Card No: [protected]

Since there was no responsible reply from the SBI team I have cancelled the credit card. This is for your information.
Can you please help me to get my password for the SHUBHYATRA log in ID.
Awaiting your reply.
Regards
Anand
AJ-95 2nd Street,
9th Main Road, Shanthi Colony,
Annanagar, Chennai-600040.
Ph: [protected].

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