Indian Railway Catering & Tourism Corporation [IRCTC]

[Resolved] Indian Railway Catering & Tourism Corporation [IRCTC] — Anomaly in refund [pnr no [protected]]

ksrk435

from Delhi, Delhi

Address:	560100
Website:	www.irctc.co.in

Hi,
I have booked two tickets for Train 17603 from kachiguda to yeshwantpur to be departed on 19-03-16 Time : 21:00. I have canceled it on 17-03-16 Time: 13:26:33. How come 240 Rupees got charged as against 120 Rupees. Please clarify on this transaction as I have canceled before 48 hrs of the train departure from starting point.

Transaction Details:
Transaction ID:[protected]
PNR No [protected]
Train No./Name:17603 / KCG YPR EXP
Date of Journey:19-Mar-2016
Date Of Boarding:19-Mar-2016
Class:SLEEPER CLASS (SL)
From:KACHEGUDA (KCG) To:YESVANTPUR JN (YPR) Boarding:KACHEGUDA (KCG)
Resv Upto:YESVANTPUR JN (YPR) Quota: GENERAL (GN)
Date of Cancellation:17-Mar-2016 13:26:33 HRS
Ticket Type: E-ticket Cancellation ID:[protected]

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Apr 12, 2016

Complaint marked as Resolved

Thanks for clarification w.r.t new cancellation rules ( but site is not updated)

Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.