Indian Railway Catering & Tourism Corporation [IRCTC] — Attempt of theft and robbery in unchahaar express

Address:New Delhi, Delhi, 110092

I booked two tickets for my parents in senior citizen category on 15/07/2016 in unchahar from on to delhi. When train was about to reach old delhi then at outer of station 4 to 5 suspected men came into 2nd a. C. Coach and asked my parents and another fellow lady passenger to help them in bringing luggage from seat to nearest door. They gathered there and covered all the luggage in between them. When my parents tell them to show th luggage they tried to throw the luggage from train near the outer bridge but somehow my father and mother with the help of another fellow sardarji traveller managed to fail them in their attempt. Immediately they ran away and jumped from the running train. My parents managed to avoid this mishappening today morning and reached home safely. Another important point to be noted here is that neither the attendant/tc nor the railway police was present in the coach during this 40 to 45 minutes period. This is big concern i request you for immediate action in this regard as those guys may try to repeat this in future.
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Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.
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