Indian Railway Catering & Tourism Corporation [IRCTC] — Complain regarding coach allotted for se1 coach for train number 16227 train and 16228 (Bangalore to shimoga and shimoga to bangalore)

Address:	560096
Website:	www.consumercomplaints.in/new_complaint

This is to complain about the allotting system for SE1 and SE2 coachs for train number 16227 and 16228(from Bangalore to Shimoga and from Shimoga to Bangalore). The coach is allotted at either just back of the engine or at the rear of train. It was very inconvenient for us, as we had to search for the coach(for 16227) which was attached just before the Engine. We had senior citizen who were travelling with us, and had to make them walk all the way till the engine for 16227. Over that as we were back to the engine, we were not able to sleep, as the engine makes sound.
The other problem was when travelling back from Shimoga to Bangalore(16228), again we had to search for the engine SE1 with senior citizen with us, assuming that the engine is located at front. We along with Senior citizens had to run all the way back(last coach of the train). We being youngsters still ok to run back to the last coach, but think about the elderly people how should they board the last coach. It is very inconvenient for them.
Hope you understand the situation and allot the coach SE1 and SE2 somewhere near to S1, S2.. etc so that it is easy to find and board the train. Hope you understand the situation and address the issue.
Thanks