Indian Railway Catering & Tourism Corporation [IRCTC] — Deduction of money without ticket booking

Address:600006
Website:IRCTC

I was booking a ticket of second ac class and after the payment was done, the page automatically returned to the main page and showed that your session is expired that is logged off. However the money for that transaction money was deducted from my account (Without me getting the ticket). The ticket was from chennai central to jhansi in rajdhani express (Tatkal quota) for 20th may'16. My contact number is [protected]. I hereby request for the refund of amount rs 3900 that has been credited in railways account as ticket charge (Without actually it getting booked). Before booking the availability in the tatkal quota was for 18 seats in second ac and after the amount was deducted (I. E payment was done) the available seats still remained 18. I have attached the image of the payment transaction with the transaction reference number.
+1 photos
Was this information helpful?
No (0)
Yes (0)
Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.
Complaint comments 

Comments

IRCTC — balance detection

My user id is shikha5gup.I was reservation on 19 may 2015 but still tickets are not found and my balance cut 813 rupees from sbi decit card.so plz refund my amount.

IRCTC — i am not getting the otp no to know the my password

i forgot the password

IRCTC — chart for 17221 for 03-06-15 not prepared/released evenat 5.45 AM

chart for 17221 for 03-06-15 not prepared/released even at 5.45 AM my PNR [protected], how can we travel in such conditions where rules are not complied by railways/IRCTc mrk murthy [protected]

IRCTC — PNR No: 2405947819, Transaction ID: 100000240334981, Date Of Journey:29-May-2015

PNR No: [protected], Transaction ID: [protected], Date Of Journey:29-May-2015 REFUND NO COME IN MY ACCOUNT PLEASE SEE [protected]

IRCTC — IRCTC NEXT GENERATION E TICKETING PORTAL

SITE IS NOT OPENED FREELY IT IS IRRITATING ONE LOG IN IS OPENED BUT NEXT TIME IT WAS NOT OPENED

IRCTC — fake train cancel message

Train No:14056/BRAHMPUTRA MAIL PNR No : [protected] Got message saying the train has been cancelled and get your ticket cancelled. Its was a fake message as train is running fine.

IRCTC — TRAIN CANCELLED BUT TICKET CANCELLATION IS UNDER PROCESS

I book my ticket train no 09411kota to panta pnr no [protected]. 3ac date 28/05/2015 this train is cancelled but my ticket is stiled cancellation under process

IRCTC — Refund of cancelled ticket not Recd.

I have not recd. my refund till date for the following PNR Nos. [protected], [protected] and [protected]. Kindly confirm by what date the same will be credited in my account. All the PNR were for 17/5/15

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Indian Railway Catering & Tourism Corporation [IRCTC]
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    17%
    Complaints
    10797
    Pending
    0
    Resolved
    1834
    Indian Railway Catering & Tourism Corporation [IRCTC] Phone
    +91 44 2530 0000
    Indian Railway Catering & Tourism Corporation [IRCTC] Address
    9th Floor, Bank of Baroda Building, 16, Parliament Street, New Delhi, Delhi, India
    View all Indian Railway Catering & Tourism Corporation [IRCTC] contact information