Indian Railway Catering & Tourism Corporation [IRCTC] — Delay in refund of online cancellation of e - ticket

Address:Lucknow, Uttar Pradesh, 226016
Website:irctc.gov.in

On 15.8.2016, i online cancelled pnr [protected], its refund not yet credited in my bank a/c. Irctc claim to have issued refund instructions to its payment gateway. Further, irctc not interested to look into this issue, where and how refund is still missing in network of irctc?? I have repeatedly contacted helpdesk - customer care irctc online & every time they say that refund claim has been sent to its payment gateway. I m senior citizen. Pl help me & to ensure credit of refund in my a/c soonest.
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Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.
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    Indian Railway Catering & Tourism Corporation [IRCTC] Phone
    +91 44 2530 0000
    Indian Railway Catering & Tourism Corporation [IRCTC] Address
    9th Floor, Bank of Baroda Building, 16, Parliament Street, New Delhi, Delhi, India
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