[Resolved]  Indian Railway Catering & Tourism Corporation [IRCTC] — Irctc account deactivated

Address:Vadodara, Gujarat, 390002
Website:www.irctc.co.in

Dear Sir / Madam
I have been trying to approach IRCTC through to customer care service since a couple of months but am not able to get a resolution to my issue.
Few months back I was wrongly accused by IRCTC of fraud during tatkal hours on the IRCTC website.
Though I have never ever misused the irctc websites and have been a long time user to book my travel tickets without causing any misconduct, my account was suspended
I was told that I will need to register using a different Mobile and Email. I dont have any other mobile
So does that mean I am not allowed to travel via Indian Railways hence forth without doing anything wrong?
I have not been also told what Fraud was done so that I could fight it.
No Doubt irctc is doing good by trying to stop frauds from misusing and making ticketing smooth
But is there no mechanism to separate the actual frauds from the genuine travelers like me?
Request your help on the issue at the earliest.
My user id: smit2001
Thanks.
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Apr 26, 2016
Complaint marked as Resolved 
The issue has been resolved. Please close the complaint. I contacted IRCTC through twitter handle of theirs and they have resolved the issue.
Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.
Apr 26, 2016
Updated by smit2001
The user ID is: smit_2001
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