Indian Railway Catering & Tourism Corporation [IRCTC] — Wrong cancellation charges under provisions of irctc rules

Address:606601
Website:www.irctc.co.in/eticketing/txnCancelHistory.jsf

Irctc doing fraudulent activities, because by provision and rules of irctc before 48hrs of departure of scheduled time, cancellation charges for confirmed ticket to sleeper class is rs.60 per passenger, but that fraud irctc deducted rs.120/passenger to me. For to verify my details pnr no.[protected] and cancellation id is [protected]. I have cancelled my ticket on 25/05/2016 22:34:42 hrs but my departure date is 28/05/2016 22:20:00.
Was this information helpful?
No (0)
Yes (0)
Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Indian Railway Catering & Tourism Corporation [IRCTC]
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    17%
    Complaints
    10797
    Pending
    0
    Resolved
    1834
    Indian Railway Catering & Tourism Corporation [IRCTC] Phone
    +91 44 2530 0000
    Indian Railway Catering & Tourism Corporation [IRCTC] Address
    9th Floor, Bank of Baroda Building, 16, Parliament Street, New Delhi, Delhi, India
    View all Indian Railway Catering & Tourism Corporation [IRCTC] contact information