Indian Railway Catering & Tourism Corporation [IRCTC] — About online ticket booking on irctc

Address:New Delhi, Delhi, 110001
Website:www.irctc.co.in

Today, I try to book a cc car ticket in janshatabti 12022 from tata to hwh, after payment through net banking, site of irctc was shut down, payment was deducted, but I didn't received the ticket also not received any message about regret and refund, after some I try to call on no [protected], no one received the call.
I was booking ticket in emergency using current booking .What a burst service in emergency and for poor and medium class family those who HV only small money to book ticket once.
I request to irctc to improve your server quality and ur refund policy so we can book ticket again using same money, and I kindly request you to refund my money.
Name :Gulam Mohammad
Irctc I'd: gulamism
Mob no : [protected]
Was this information helpful?
No (0)
Yes (0)
Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Indian Railway Catering & Tourism Corporation [IRCTC]
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    17%
    Complaints
    10797
    Pending
    0
    Resolved
    1834
    Indian Railway Catering & Tourism Corporation [IRCTC] Phone
    +91 44 2530 0000
    Indian Railway Catering & Tourism Corporation [IRCTC] Address
    9th Floor, Bank of Baroda Building, 16, Parliament Street, New Delhi, Delhi, India
    View all Indian Railway Catering & Tourism Corporation [IRCTC] contact information