Indian Railway Catering & Tourism Corporation [IRCTC] — Burglary in sleeper coach

Website:irctc.co.in

Date of Incident - 3/12/2016 early morning
Place of Incident - In Telangana state

My parents were travelling from Mumbai to Orissa in Konark expressin sleeper coach. My mom went for washing her face and she was carrying her purse. One person snatched her purse and jumped from running train.
My concern is why there are no security guard in each coach. And people who doesn't have the sleeper tickets are also being allowed to enter into sleeper class. Even though we are paying for sleeper class but its more like general. Ticket collectors are not doing their job properly and there is no security guard during night time.
If this thing continues common people will stop travelling in train. My sincere request please take the initiatives and increase the security system and dont allow outside intruders.
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Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.
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Hi I have booked a ticket with PNR "[protected]" I want to cancel it date of journey is 2nd December 2016 please guide me how to cancel it as my account is not showing booking history neither it's showing in old transaction kindly guide me how to save my money help ASAP
1. Log-in at 10 am is very difficult. Captcha is mostly illegible.
2. Precious 3/6 minutes are over until we can Log-in to the site.
3. The confirmed tickets are over and only waitlisted Tatkal tickets are available.
4. Unnecessary Ads are flooded at the sight.
5. For ordinary passengers it is not possible to book Tatkal Tickets online

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