Indian Railway Catering & Tourism Corporation [IRCTC]

Indian Railway Catering & Tourism Corporation [IRCTC] — Deduction of credit balance without notice

Salim Mak

from Hyderabad, Telangana

Address:

Kasaragod, Kerala, 671541

To whomsoever it may concern,
It is sad to acknowledge you that i lost an amount of 3100 indian rupees while booking ticket through your online portal
Being unable to be notified of any action in the process.
I was trying to reserve ticket from kasaragod to banglore central.
Furthur to this i was notified of being charged rs. 3100 for the same, unfortunately i didnt recieve any confirmation of booking the seats.

My contact detail as follows
Name; noushad
Place: kasaragod
Bank/card details: axis bank kasaragod
No:[protected]
Mail id:[protected]@gmail.com
No:[protected]

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Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.

Oct 25, 2016

VISHAL KHATAK's response Train number is 16032

Oct 25, 2016

VISHAL KHATAK's response Transaction of Rs1037 has been done 2 times for train number 16032 and the other transaction id is IRCTC TXN#[protected]

Oct 26, 2016

Updated by Salim Mak Correction in the money lost

As far as now
Rs.3465

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Comments

VISHAL KHATAK

from Kota, Rajasthan

I was booking ticket from jind jn to ndls by irctc site . Transaction completed and money worth Rs1037 is also deducted from the account but not got the seat reserved and no pnr is given, it showed no seats available.
My transaction id is IRCTC txn#[protected].
Return my money as soon as possible .