Indian Railway Catering & Tourism Corporation [IRCTC] — People occupying reserved compartments

Address:

Bangalore, Karnataka, 560043

Sir, On Sunday evening, I tried to board the lalbagh express at Perambur station, Chennai with my 2 small kids. That sunday was close to diwali holidays. Since my compartment S10 was near the unreserved compartment, the compartment was fully occupied with unreserved people. With much difficulty, I boarded the train with my 2 yr kid in hand and a luggage but my purse was stolen within minutes in that heavy rush. Now, I am left with the scar of boarding the train in Perambur and on sunday evening. So, it looks like people should only book AC chair to avoid these issues. I request IRCTC to please do something for the people occupying reserved compartments. Can you please increase the unreserved compartments on Sundays and on Holidays ? Also, please put penalty for people occupying reserved compartments. regards A sufferer