Indian Railway Catering & Tourism Corporation [IRCTC] — Refunded amount.

Address:

Chandigarh, Chandigarh, 110006

Hi,

I have file the TDR against the PNR. Number [protected] for reason "Train Diverted and Train Not Touching Destination Station.", and I had received the Reference No :[protected].
This is your kind information this TDR filed before train departure from Chandigarh station. I am not getting SMS/email for train divert other route on this day.

When i got too knew than i immediate filled the "TDR” on dt: -01-July-2016 just before 2.30 hours of the train departure. After almost three months back the amount i got it's just only Rs.40 as
refunded amount as per the irctc. However, my original ticket amount of
Rs.1470/-.

My requesting you please refund my actual amount I don’t know why this less amount has been refunded. This is not my fault it’s totally Indian railway fault, if any train route divert they should be notifying and liable to pay full amount as per refund rule.
I had booked the booked the ticket almost one month before and after almost 4 months back they refunded only Rs.40 /-

Please Clarify me on this why this small amount refunded.

Regards
Sajid Ansari