Indian Railway Catering & Tourism Corporation [IRCTC] — Ticket not booked and payment always done.

Address:Mumbai City, Maharashtra, 400703
Website:irctc.com

I am experiencing this issue from last 3 month. Every time I try to book tatkal tickets in first trial it always debit the amount but no tckts has been booking. In second try the tckts hets booked and amount debited thats fine. But whatabout the first debit???? It always refund me with 180 deduction. This is not fair. This is my 3rd time i am experiencing same issue. And now it has put limitation that only 2 tatkal tcktcs can be booked from a IP. What is this?? First of all in first try it just debit the no ticket booking was done and second chance is not possible now. Is it fair? Login session is also very less. User gets logged out before the OTP comes. Very worst service.
Was this information helpful?
No (0)
Yes (0)
Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Indian Railway Catering & Tourism Corporation [IRCTC]
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    17%
    Complaints
    10790
    Pending
    0
    Resolved
    1834
    Indian Railway Catering & Tourism Corporation [IRCTC] Phone
    +91 44 2530 0000
    Indian Railway Catering & Tourism Corporation [IRCTC] Address
    9th Floor, Bank of Baroda Building, 16, Parliament Street, New Delhi, Delhi, India
    View all Indian Railway Catering & Tourism Corporation [IRCTC] contact information