Indian Railway — Complaint related to parcel department

Address:Kanpur, Uttar Pradesh, 208014

Dear sir,
I am please to inform you that i had booked my scooty from kanpur for bareilly on 01july 2016, having scooty no. up78 cz1410 & forwarding no. [protected] by train no. 12469, which is expected to be delivered in bareilly on 02 july 2016. due to the irresponsibility of parcel workers of bareilly they had not unload the scooty & scooty reached to jammu by same train.
After requesting so many times to the parcel manager jammu parcel department loaded the scooty on tuesday (05.07.2016) for bareilly, once again bareilly parcel team had not unloaded the scooty & scooty reached back to kanpur. the bareilly parcel manager not listening me & the whole scene become mentally harassment for me.
I request you to please take some necessary action on the same issue & try to deliver the scooty at bareilly as early as possible.
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