Indian Railway — Not received refund for partly rac and wl ticket

Address:

Kolkata, West Bengal, 700028

Sir,
I booked a WL ticket PNR No.[protected] for myself, my wife & my daughter for journey from CSTM to HWH on 25/10/2015. After charting my ticket got a RAC but my wife & daughter were still in WL1 & WL2 . So I could not board the train and had to purchase a ticket for 3 o[censored]s in a different train in Premium Tatkal and had to Pay a very high amount of Rs.15495/-. For your convenience you can check the new PNR No.[protected], in which we under took the journey.The said train reached the destnation 7 hrs late and thus I was late in TDR filling.Since you are not making any refund of the said ticket, even for the WL Part of it, It is frustrating and agonising me mentally. I would like the Railway minister to look into the matter and give an explanation of the unreasonable behaviour of your organisation.