[Resolved]  Indian Railway — public awareness about distance limitation

Address:Paschim Medinipur, West Bengal

Yesterday my father (Asthma patient) and uncle (psychiatric patient) were coming back from Calcutta medical college by superfast express (coromandal exp) with a general ticket (70/-) in general coach from Howrah to Kharagpur. The ticket were made by ATVM machine at howrah jn south new complex (by my brother who has not come with them) not by counter (Tct. No.Z08059221/222). When they got down from train on platform at kharagpur railway station and started to leave by stairs, one running TTE (traveling ticket examiner) caught them and asked to give ticket. My father and uncle showed the ticket, then he snatched ticket from them and asked to pay fine 860/-. My father and uncle got scared and asked to TTE for what reason I have pay. TTE told whichever the ticket is not valid because it is not up to balesore (minimum distance) and TTE took them to one room and told them -'you have to pay fine 860/- otherwise i'll not give you your ticket'. Fortunately, I called my father that time to know where they are and knew everything and tried to communicate with the TTE, but TTE refused to communicate with me. After that My father and uncle had been to much scared by eight TTEs in TTE room and finally my father borrowed money from other person and gave money to TTE because they did not have money that time with them. Then they came out from room. Two points come into picture: 1. TTE checked ticket on platform not in train.So, TTE is not doing their duty in train, but he is showing to higher authority that he is doing their duty in train. 2. There is no public awareness that some trains have distance limitation in traveling. There should be some display or announcement regarding distance limitation which can help common people in traveling.
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Aug 14, 2020
Complaint marked as Resolved 
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