Indian Railway — Refund of ticket money

Address:	Neemuch, Madhya Pradesh, 458441
Website:	www.irctc.co.in

I have booked ticket PNR No. [protected] from Ratlam to Nimach for my brother Piyush Mittal departure on 16/01/2016 at 6:40 am. But the train he was travelling from Mumbai PNR No. [protected], train No. 01705which was scheduled arrival at 06:10 am was late by 80 minutes and arrived at Ratlam station on 07:40 i.e. 1 hour after the departure of the onward journey train. Also no alternate ticket or seat was provided in place of the missing boarding of train in any other alternate train by the railway. I tried to claim refund under TDR online but it is not allowed as the train has already departed. Kindly process my complaint and help with the refund of full fare with charges due to the negligence on part of Indian Railway by not following the time table.