[Resolved]  Indian Railway — Regular Damage of luggage in A.C. coaches by Rats

Address:Kolkata, West Bengal

Sir This has become a regular pain for the passengers travelling the A.C. Coaches specially in the seats near the toilets because of rats. Myself travelling on 8th September 2014 from Raipur Jn to Howrah Station by PNR No. [protected], train no.-12809, Howrah Mail, coach no. - B1, seat no. 60, A.C. 3 tier, ticket by the name of Chitra Saha. My luggage suitcase has been damaged by rat beyond repairable along with the luggage of two other families travelling with me. Myself along with other families also have lodged complaint in the train complaint's book and one can verify by that.This is nothing new, it has become regular pain for the passengers travelling in A.C. Coaches. Please look into the matter. Otherwise one can never have compliance while travelling with Indian Railways.
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Aug 14, 2020
Complaint marked as Resolved 
Indian Railways customer support has been notified about the posted complaint.
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Dear sir/madam, i have travelled from train no 15941 from asansol to new Jalpaiguri on 27th april 2019 with pnr no [protected] . My brand new bagpak wild craft along with precious items and clothes are damaged by rats during the journey in 3rd Ac coach B2 (Seat no 41, 42, 43& 44). It is very disappointing to see the damaged bag nibbled by rats. I expect a refund for the damage as displayed in the snap else will have to approach consumer forum.

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