Indian Railway Ticket Checking Staff Organisation — Unacceptable behavior by Platform Ticket checkers.

Address:New Delhi, Delhi
Website:irctc

I had gone to Old Delhi railway station on the 4th of October 2015 to pick up a relative of mine . After picking him up and coming back we were stopped by a man who asked us for our tickets. He showed his ticket and I told that I was just there picking him up. He told that I had to pay Rs. 260 as i dint take a platform ticket. I told him that there was no mention of taking a platform ticket and neither did the guards at the entrance ask about it. He started manhandling me by giving sharp jabs on the chest repeatedly, telling not to talk to him like that. In the end after i agree to pay him the money he says that the fine is now Rs 520 as I was arguing with him. I told him that it was ridiculous and told him that I m not paying so much money. All this is a well planned scenario where the guards at the entrance dont ask about the platform tickets and the ticket checkers take full opportunity of the hapless victims. Not only do they manhandle the people, they also use swear language and talk to us in a very degrading and cheap way. Hope this is seen into.
Was this information helpful?
No (0)
Yes (0)
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Indian Railways
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    25%
    Complaints
    6269
    Pending
    0
    Resolved
    1580
    Indian Railways Phone
    +91 11 2338 1213
    Indian Railways Address
    Rail Bhawan, Raisina Road, DL, India, New Delhi, Delhi, India - 110001
    View all Indian Railways contact information