Indian Railways — Abused language by lady railway staff in platform 1 o[censored]pper class waiting room newdelhi

Address:New Delhi, Delhi

Pnr:[protected], executive class, shatabdi. Day 21/05/16. I dr anand acharya along with my father retired commissioner cmpf, mother and sister who is also a doctor, we had come from airport at 3:40pm, we had been here to upper class waiting room, the lady at the entrance had not seen our ticket properly and started yelling at us, she abused us, she pushed up my elderly father. She pushed me.. Started yelling at me saying dogs and all... She manhandled with all o[censored]s, sir being an employee of railways that too in our capital city is it the way they behave like this, she used slang words... If we face such an issue what about the people who come out of india?? Is this the way of behaviour expected. My email id is [protected]@gmail.com, [protected], such kind of lay person should be removed, they don't deserve to stay in the entrance o[censored]pper class waiting rooms...!!
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