Indian Railways — AC coach attendant misbehave and shouting

Address:

Bangalore, Karnataka

This complaint is about the attendant present in coach. Train No- 12627, Date of Journey- 09/08/2015, Coach- B2. I was travelling from SBC to NDLS with my family. I boarded the train at SBC station. Once train started the attendant came and handed over the bed sheet which was unclean and had brown spots(likely tobacco), I asked him to please change this than he said you will get this only i don't have any more to give you change this. I said ok. I came back to my seat and fallen asleep. Later when I got up he was shouting and abusing with his friends(another's coach attendant) in the coach. After some time i saw he was drinking alcohols with his friends in the coach same coach I woke him up and ask him to what are you doing here he told this is my job i do my job like this always and he was unmoved and started shouting and he said go and file complaint if you want. No police police force inside the train. I was with my family and can't do anything else. During the whole journey this was happening. And at the last when i was about to reach my destination, 2 hrs before same guy came to me and asked for give him pillow and blanket back i asked let train reached at destination than he said you have to give me now. i gave him back and 2 hrs of journey feeling cold there. I am writing this because he should be punished. Because we pay so much for AC fair to have a comfortable journey but if the attendant are so bad then it leaves a bad taste in the mouth. Please take action against that guy who was on duty that day if we want to improve services of Indian railways.