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Indian Railways Complaints & Reviews

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Last updated Apr 12, 2024
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Indian Railways reviews & complaints page 100

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S
Sumesh Vijayakumar
from Bengaluru, Karnataka
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ac on b1 compartment not working - train no:16021

Ac not working since the time train left from chennai central (16021, 2-may-2018). Multiple complaints raised you the technicians and the ticket. Checkinh officer. No one was able to solve. The doors of the ac coach has a huge gap and i believe that could be causing the cool air to flow out of the coach. I'm aware this issue cannot be solved today, but the railway authorities need to at least do their basic checks before the trains are moved...
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S
sahil amin
from Perumbavoor, Kerala
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indian railway employees enter reserved compartments

Address:Bangalore, Karnataka, 560048

I was travelling from kcvl to kjm in b3 under 3a class. After one hour, lot of railway employees entered in the compartment and occupied seats reserved for others. Upon questioning they told that they can eneter in any compartment and sit anywhere. When called tte, he also said the same and did not take any action. This is the regular practice where these employees enter in sl and other classes and create panic for reserved travellers. Please...
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R
rsrinivasan2003
from Mumbai, Maharashtra
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non refund of money on cancelled ticket with pnr no 4142653125 on 11.4.18

I cancelled the ticket bearing pnr no. [protected] on 11th april 2018 and i am yet to get the refund of rs.960 which is due to me as per the email of [protected]@irctc, email reproduced hereunder

Dear customer,

We wish to inform you that your ticket against pnr number: [protected] has been cancelled successfully as per your request. The refund amount of rs. 960 will be refunded back to your respective account...
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A
ali.786asif
from Satrikh, Uttar Pradesh
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take extra charges of bedroll

Address:Lucknow, Uttar Pradesh, 226016
Website:www.irctc.co.in

I booked a ticket of ljn bpl garib rath train and i paid bedroll charges online 75rs extra for 3 passengers but while my relative demand the bedroll than train staff also take 75rs for bedroll.
That was the incident of 21 apr 2018 and my ticket pnr no is [protected].
I also complain indian railways and my complain no is[protected] and after my complain someone call me from railways and ask my concern and said i resolve it after...
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K
kaish2018
from Bilaspur, Chhattisgarh
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regarding refund of cancelled tickets

Address:Raipur, Chhattisgarh, 492001

This brings to your kind concern that i have done the ticket for the journey from bilaspur to bhopal (Pnr no. [protected]) and bhopal to bilaspur (Pnr no.[protected]). I paid the fair through debit card of central bank of india. As i have canceled my journey on dated 21/12/17 due to some circumstances and canceled my ticket. Now i want my money to be refunded in my account. As i am having an account on central bank of india, sadar bazar raipur...
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P
PUSPADHAR DEBNATH
from Port Blair, Andaman and Nicobar Islands
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request for lower berth

Dear sir
My father 92 years old and my mother 81 years old
I have booked tickets with my son & wife's but all 4 tickets ub, mb
I am requesting if possible to change my father, mother's barth to lower barth instead o[censored]b because both of very old & sr. Citizens
My tickets:pnr no. [protected]
B2-10, 11, 13, 14
Date of journey 3.5.2018
Nbq to hwh...
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A
Anish Kunnath
from Thanjavur, Tamil Nadu
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loss of my titan leather watch (black)

Respected sir,

I was travelling ins train # 17235 and forgot to take my titan black leather watch from the toilet of sleeper coach (Either on s11 or s9 western toilet) on the early morning of 01-may-2018. Kindly return to the below contact details if found.

Anish k, anish. [protected]@gmail.com,
[protected]

Below is my train details.
Pnr:[protected], train:17235, doj:30-04-18, sl, bnc-mdu,...
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U
usewell
from Robertsonpet, Karnataka
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deficiency in service complete

Address:Bangalore, Karnataka, 560094

I travelled by 11301 udyan express from dadar to bangalore. The train left 90 mins late without explanation. By the time it reached bangalore it was 150 mins late. This train has been running for 40 years without a pantry car and passengers have to suffer for clean food and water.
The cleaning and housekeeping was conspicuously absent.
The 2ac electrical failed and some jugaad was done to keep it running.
We do not have...
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K
kapil39
from Bengaluru, Karnataka
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refund for unconfirmed ticket pnr - 4764080182

Address:560016

Dear team,

With great regret & inconvenience, i bring to your notice the inappropriate behavior of the railway staff at bangalore (Ksr sbc) i had purchased the train ticket from sbc to agc cant on 22691-rajdhani express (Pnr - [protected]) for travel on 28 april 2018. I made a cash payment for the tickets at the booking window, and the ticket had a wait list status at the time of booking..
Train number -22691
Pnr...
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A
atulrai07
from Chennai, Tamil Nadu
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irctc reply wrong email id for e ticket cancellation

Address:Vadodara, Gujarat, 390019
Website:irctc.co.in

Despite my repeated request to [protected]@irctc.co.in, I am being told to send cancellation email from someone else email id. (Pics attached)
My correct email id saved in the irctc website- My profile is capt.[protected]@yahoo.co.in.(screen shot attached for ready reference).
Moreover, my transaction history is showing NO Records and ticket booking history is not visible.
I am attaching picture of sms received from irctc also.br...
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Address:Mathura, Uttar Pradesh, 281301

To drm sir, agra cantt, uttara pradhesh. Dear sir,
L gobi. R (Defence service)&preetheswari had booked my luggage on 20/4/2018 from madurai (Tamil nadu) to agra cantt (Uttara pradesh) parcel no agc 676449, but till now i have not received my luggage, but i received my bike only on 26/4/2018 by train no 16318 &train name himsagar erpress.
I enquired in madurai they informed me that my luggage had moved from madurai (Tamilnadu)...
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J
jarvish18
from Surat, Gujarat
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train is late 12 hours

Train no. - 15057
Gorakhpur - Anand vihar Weekly train
Date[protected]

सर, इस गाडी़ का सुबह 11:00am तक आननद विहार पहुँचने का समय है।
लेकिन ये गाडी़ इस समय शाम के 07:22pm तक मुरादाबाद तक नही पहुँची।
ये गाडी़ 12 घंटे...
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B
Bakyalakshmi_D
from Chennai, Tamil Nadu
Jun 20, 2023
This thread was updated on Jun 20, 2023
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uts app - money deducted but no season ticket on uts app

Address:Chennai, Tamil Nadu

Hi,

The amount for the first class season ticket (587 INR) has got deducted from my bank account while making a transaction through the UTS app on 17th April, 2018.

On reaching the Chennai customer care, they said it will be refunded in another two days to my bank account but nothing happened. When I try to reach the customer care later, their number itself is out of order

Kindly take necessary...
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S
sudheer kota
from Tiruvalla, Kerala
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parking fees - regd.

Address:Hyderabad, Andhra Pradesh, 500007

Sir/ madam, today morning i have parked my motor bike at secinderbad railway station parking for 25 minutes and they have charged 20 rupees for that time. When i asked the rate cut off they showed a board which made me faint. Because in that board the parking fee of bike for 24 hrs is almost equal to the fare of ac chair car ticket. Kindly inspect this and make help for so many passengers and civilians....
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S
surekhhaa
from Banswada, Telangana
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no tc in janamabhoomi

Address:East Godavari, Andhra Pradesh, 533105
Website:indian Railways

No tc in janmabhoomi unreserved are occupying whole bhogi causing inconvenience to reserved passengers now i crossed yelluru from rajahmundry dated on 26 th april causing very inconvenient and no responsible person is there in this train. Now i'm travelling in d1 coach is there any capable person to solve the problem immediately?? How many years have to wait for proper maintaince??...
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K
Kamlesh Bachhav
from Parasia, Madhya Pradesh
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missing. prr no. 2006734899

Address:Nashik, Maharashtra, 422002

Prr no. [protected]
I have booked my sofa set and chair on 17/4/2018 from gondia to nashik road. I have not received my sofa set yet. Its been a week now and still the online status shows booked from gondia to nashik. It seems the sofa set sofa set is not yet parceled from nashik. May i know the reason also the higher authority to check on this.
Prr no. [protected]...
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M
Mr Kumar yadav
from Basi, Rajasthan
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increase the number of train, south to north india!

Address:Alwar, Rajasthan, 301701

Dear sir,
Plz, increase the number of train, in north to south india because according to indian population, the number of train is very less, and the fare of ac couch is very highly according to medium income of family in community and d'not referred of fare ac couch
And the fare of train ac couch is more than the air fare so, plz decrease the fare of ac couch in train
And according to the indian population d'not...
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R
RANAVIJAY123
from Kharagpur, West Bengal
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parcel (bike) not yet received

Address:721302

Dear sir,

I had booked my bike from delhi junction to kharagpur on 19 apr 2018. It was loaded on the same day on train no 22824 (Rajdhani express.) and departed from station. It had to unload at kharagpur railway station but in the meanwhile the train route was diverted from kharagpur to hijli and thus it was not unloaded in kharagpur/hijli railway station. Sir plz have a look in this matter and help me tracking the same....
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R
Rahul R shukla
from Pune, Maharashtra
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harassment

While travelling from kinwat to nasik road on 22nd april pnr [protected], i suffererd harrassment from other passengers who doesnt have reservation.

There was more passengers with no reservation than those having authorised reservation in s2 compartment. We were forced to give them seats, so that, we could not travel comfortably. I was travelling with wife and 2 children, one of 8 yrs and another with 1.5 years. There was no...
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S
Sahilgg
from Delhi, Delhi
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bike parcel not received from bhopal railway station

R/s
I have booked my splendor pro bike on 22-04-18 from ambala railway station. I booked it on amritsar mumbai express (Dadar express) with train no. 11058 at 4:00 pm from umb station. I reached to bhopal parcel staff when the train arrived at 11:30am but they told me that your bike did not unloaded to bpl station and told me to come 1-2 days later. Please resolve my problem as soon as possible. My bike no. Hr07s4927.
Parcel...
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