Claimed

Indian Railways Complaints & Reviews

1.3
Last updated Apr 12, 2024
Complaints 6269
Resolved
1580
Unresolved
4689
Quick Links
Statistics
Share
Contacts

File a complaint to Indian Railways

Having problems with Indian Railways?

File a complaint and get it resolved by Indian Railways customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
Indian Railways
Customer Service Contacts

Indian Railways Phone Numbers

Phone
+91 11 2338 1213
2276
749
Mobile
+91 97 1763 0982
2043
624

Indian Railways Website

Indian Railways Head Office Address

Rail Bhawan, Raisina Road, DL, India
New Delhi
New Delhi District
Delhi
India
110001

Indian Railways reviews & complaints page 131

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
B
Bhaskar Veena
from Hyderabad, Telangana
Report
Copy

appreciations and thankful

I was travelling in 18464 prasanthi express from sspn to samalkot on 31 oct 2017 in coach no s 2. I was traveling with my parents when we are crossing nandhayala it was found that my father was missing, immediately i was reported to t. C, the response from him was very appreciable, he acted like his own family member was missing, he too looked around the all the coaches then he was helped to get in touch with rpf and he send the message to...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
G
Ganeshvija
from Mumbai, Maharashtra
Report
Copy

not getting refund amount

Address:Mumbai City, Maharashtra, 400017
Website:Irctc.com

Sir/madam i booked a online tatkalticket from irctc app
But at last minute my ticket as cancelled and my amount as settled from indian bank
On other day i see at my refund transaction details
I see that my refund amount status as passed
But more then 5 to 7 days as gone no refund amount as transfer to my bank account
But few days back i see in my refund transaction details in irctc site there my amount as...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
V
Vaibhav B
from Bardoli, Gujarat
Report
Copy

excess fare ticket (penalty)

Respected sir/mam,
On 27/10/2017, i was with my family (5) in train no. 07005/hyb rxl spl with eticket and original id. These ticket and id showed to the squad but they demand all passenger id, that time me, my father and my sister showed original id but they not satisfied and charge extra amount on two passengers.
Sir/mam please look into the matter, chalan no. (680157)...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
S
Saju Mon
from Kolkata, West Bengal
Report
Copy

lost wallet

My name is saju george, i lost my wallet while travelling from to coimbatore to tiruvananthapuram. I found it missing as immediately as i boarded the train. The details of the docs missing are given below.

1. Voter id - tjx0253096
2. Pan card
3. Atm card
4. Driving licence

Also kept in the wallet was some important bills.

I'm desperately in need of these documents. Please...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
D
Deepu Kj
from Jayamkondacholapuram, Tamil Nadu
Report
Copy

bike not yet reached the destination.. it's been 5 days

Hello,

I have sent my bike through railway parcel services from pune to katpadi on[protected]. Still today[protected], i have not received my bike to the destination station. The authorities in pune are not giving proper answer.
Please let me now what should be done.
Receipt number for pune bill book: 958811
Gst ac no: 27aaagm0289c221

Thanks
Deepu...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
rajneesh0740
from Mumbai, Maharashtra
Report
Copy

change of platform without notice

My parents had to travel from delhi to una himachal on 01 nov 17 by train no 14553 in 2ac at birth no a1 17 and 18. They were waiting from 2130 hrs at old delhi railway station at platform no 14 as the display board was showing that train no 14553 will come on platform no 14. But at last train came at platform no 15 and it left the station. And along with my parents so many other passengers missed thier train. My complaint is that who is...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
Ravi77rc
from Raha, Assam
Report
Copy

not tatkal waiting confirm

Address:Kolkata, West Bengal, 700061

Dear sir,
I am reserve e ticket tatkal but not confirm and my otp vikalp not send any massage my pnr no [protected]. And transaction id [protected]. Iam travelling with my sick dad and senior citizen. And i choose other train for travelling and i pay to tc fine as per rule but tc not allot berth and he give a birth other person for some unknow money. I attach a photo of ticket and fine received. Please take action...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Sam3334
from Gurgaon, Haryana
Report
Copy

non delivery of railway parcel

Address:Gaya, Bihar, 823001

Dear sir,

I booked 2 cartoon boxes vide railway prr no. [protected] on 10th october 2017 from gaya to new delhi. It had been loaded into train no. 12397 mahabodhi express. But till now it has not reached at new delhi. Slr was opened and no parcel was inside. The boxes contained costly items was to used before deepawali. Due to not reached of item i got a huge loss.

Please help me find out the material or get...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
Raju kumar soni
Report
Copy

tack money pantry car manager

Address:West Champaran, Bihar, 845106
Website:excess money

Dear sir,
I am raju kumar soni, i am travel with 12557 (Sapt karanti) on 30/10/2017 form nke to anvt, but i have not conform ticket so, i travel with pantry car, i seen may be 70 to 73 people travel in pantry car,

Pantry manager tack @ 1, 000 r. S, i told team i have not conform ticket and i already give fine to ticket collector,
But in sleeper coach space not available,

In this way they are...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
F
Felix Sebastian
from Mysore, Karnataka
Report
Copy

late running of kochuveli amritsar express

Address:Thiruvananthapuram, Kerala

I am a regular passanger of the train kochuveli amritsar express. It is known as superfast, but there is no use becz it stops at regular intervals and allow passing of other local trains... It always running late (Every week).. The punctuality is very poor.. The speed is also poor..
So i decided to quit this train due to its poor performance..

Thank you...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
S
from Mumbai, Maharashtra
Report
Copy

no ticket checkers on 12133

Address:Mumbai City, Maharashtra, 400004

Roque monteiro
M-260, krantinagar,
J. S. S. Road,
Girgaon,
Mumbai – 4.
Date : 31st oct. 2017

Sub : no ticket checkers on mangalore express ever in my 4 years of journey

Dear sir / madam,

I travelled on 12th oct. 2017 by mangalore express (Train no 12133) to goa, no t. C. Entered in our compartment to check our tickets. Also in my 4-5 times of travelling...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
S
Shalini789
from Kanpur, Uttar Pradesh
Report
Copy

late train -04035

Respected sir,
Train no. -04035 is very very late. I know this is a special train, but sir there should be limitation for late. It is late by 14hours right now and increasing late timing every hour.
Train no-04035
What is this? You are not taking any action against this. This train is getting late every hour.
Please it's my humble request, look at this on highest priority.
Please work in it.
Please...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
K
kumarjyoti
from Noida, Uttar Pradesh
Report
Copy

train missed due to train was late without reason

Hi,

I took train 15203 (Pnr [protected]) on 30st oct from mfp but train was late without reason and bad planning and running by rail staff and reached lucknow around 3 hrs late at 3:59 pm on 31st oct. Due to this i missed my shatabdi 12003 (Pnr [protected]) for gzb at 3:35pm on 31st oct. This happened only due to railway bad planning and delay the train without any reason. So request you to refund the amount of rs3195/- asap.br...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
M
mehimanshu1211
from Noida, Uttar Pradesh
Report
Copy

window ticket refund

Address:Gautam Buddh Nagar, Uttar Pradesh, 201306

I booked a ticket from reservation counter on 16 oct 2017 and after chart ticket remain waitlisted. After which i went to surrender the ticket and get my refund but unfortunately standing in queue for half an hour counter went out of service and i have to cancel my ticket online. After that i called customer care where i was informed that refund cab be taken in 3 days. But when i went to reservation counter they refused. I have raised 2 complaint...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
B
btemani
Report
Copy

tdr refund not yet received

Tdr number:[protected]
Pnr : [protected]
Tdr filing date: 29-sep-2017 23:28:42 hrs
Reason for tdr: train late more than three hours and passenger not travelled.
Rain no./name: 04405/dbg dli special
Date of journey: 29-sep-2017
Boarding: gorakhpur jn (Gkp)

I have to file tdr as the train was delayed for more that 13 hours with no surity when it will start. Had filed the tdr but yet...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
Pradeep Agnihotri
from Ratlam, Madhya Pradesh
Report
Copy

passenger information system

Address:462016

My son sandeep agnihotri along with his his wife mamta planed return journey to mumbai after diwali holiday by booking e tickets for the train no 121514 from habibganj on 27th oct. Pnr no : [protected], confirmed seat no a1-4 & a1-6
Unfortunately they could not board the train due to the faulty information display system at the habibganj railway station as well as on the train bogie. The detail of the incident is as follows;
We...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
sunny kumar mishra
from Allahabad, Uttar Pradesh
Report
Copy

train late hone ke sambandh me

Address:Gorakhpur, Uttar Pradesh, 273001
Website:www.coms.indianrailways.gov.in

सेवा में,
रेल अधिकारी महोदय

ट्रैन लेट होने के सम्बन्ध में

विगत आज दो हफ्ते से गोरखपुर-नवतनवा व गोरखपुर-आनंदनगर-गोंडा लाइन ट्रेनों का साँचल पूरी
तरह से चरमरा...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
Address:New Delhi, Delhi, 110085

Our parents had a journey from ndls to hw via 04416 train, which was supposed to be reach hw at 13:00 hrs but was late for more then 2.5 hrs with no reason.

The condition for the old people is more worst as the return journey was on same date.

So they boarded the train on 30th oct on same train 04415 from hw to ndls, but the train is again late by around 5 hours.

So need to know what is the compensation...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
Piyush417
from Ingraj Bazar, West Bengal
Report
Copy

complaint regarding the t. t who allot berths to passengers

Address:Deoghar, Jharkhand, 815353

I boarded the train from madhupur junction with unreserved super fast ticket to kolkata. After boarding i asked t. T to allot a berth in ac or in sleeper as because it's 5 hrs journey and he replied that he will off course provide me berth in ac but i have to pay rs. 500 to him otherwise he can't.
Now my question is that why should a passenger will pay more than the ticket amount to anyone if there is vacant seats in compartments....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Swagata Bagul
from Mumbai, Maharashtra
Report
Copy

garib rath from gaya to anand vihar terminus

Garib rath pnr no [protected] and train no 22409.
It is so disgusting that the above train is so late. The train was suppose to reach at mughal sarai junction on 11.07 pm which reached nxt day at 3.15 am. It was about to rch anand vihar terminus at morning 11.50 am but till it has not rchd ghaziabad.
Now it is shown on m-indicator that sit will reach ghaziabad at 8.00 pm while at anand vihar terminus at 8.30 pm. If the train...
Helpful
Be the first one to find this review helpful
Found this helpful?
7 Comments
Report
Copy