Indian Railways (Central Railway) — Horrible toilets, lack of water and late arrival of train

Address:Mumbai City, Maharashtra

Last day I travelled in Indian railways weekly train (Rajkot - coimbatore express) from pune to raichur. The train was already late by about 4-5hrs at pune itself from the scheduled time. When i reached raichur it was late by about 8-9 hrs, i.e almost twice the sheduled travelling time. My day was totally wasted in the train.

The most horrible thing i faced during the travel is the toilets. Its mentioned as bio toilets but i cant express the condition through words. Its that much horrible. Human excretions were found in floors of toilets and even in some toilets the water found stagnant upto the floor level with faecal matter floating. It was sooo horrible. For these long time in train the passengers had to adjust even without their primary needs. Till my journey ends no one had cleaned the toilets. Also the major problem was lack of water. About 2-3 times during the journey i found as no water in the taps.

Indian Railways must not forget we are not your slaves, we are the ones paid and its their responsibility to give all necessities of passengers.

Train no:16613
PNR No:[protected]
Was this information helpful?
No (0)
Yes (0)
Indian Railways customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Indian Railways
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    25%
    Complaints
    6269
    Pending
    0
    Resolved
    1580
    Indian Railways Phone
    +91 11 2338 1213
    Indian Railways Address
    Rail Bhawan, Raisina Road, DL, India, New Delhi, Delhi, India - 110001
    View all Indian Railways contact information