Indian Railways — Complaint related to parcel department

Address:

Kanpur, Uttar Pradesh, 208014

Dear sir,
We are please to informed you that i had booked my scooty from kanpur have scooty no. up78 cz1410 & forwarding no.[protected] for bareilly jn by train 12469 on 01.07.2016, which is expected to be delivered to me at bareilly on 02.07.2016. but when i go to bareilly station for the delivery then the parcel manager of bareilly informed me that we had not unloaded the scooty & the scooty reached jammu by same train. we had follow so many times at bareilly station for the delivery of scooty but it is not delivered till yet, no one tell us, when we get my scooty. we request you to please take some action on the same & try to delivery the my scooty as early as possible.

Thanks & regards-
Gursewak singh