Indian Railways — Delay and Negligence of Livestock.

Address:New Delhi, Delhi

A parcel containing live fish was booked and loaded on 16th of February, 2015 and was expected to arrive to Old Delhi railway station on 17th February, 2015. But the train was (as usual) extremely late and reached at 0300hrs in the morning on 18th February, 2015. The parcel was to be unloaded at the same station but due to the lack of interests towards work and negligence the parcel was not unloaded at the destined station and it reached the next station, the final destination (Kalka). The train number is 12311 and it is now almost 3 days that the parcel is unattended. As a proof I only have the parcel's PPR number. If this is the scenario then I am really sorry for what the railways is providing as a service. Its better to stop taking such assignments if one cannot handle its duties and responsibilities diligently. And for the loss, the railways will never ever compensate even if the whole fault is theirs!
Was this information helpful?
No (0)
Yes (0)
Indian Railways customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Indian Railways
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    25%
    Complaints
    6267
    Pending
    0
    Resolved
    1580
    Indian Railways Phone
    +91 11 2338 1213
    Indian Railways Address
    Rail Bhawan, Raisina Road, DL, India, New Delhi, Delhi, India - 110001
    View all Indian Railways contact information