Indian Railways — Frustrated RAILWAY Parcel Services

Sir, I have booked my household items (4 carton boxes with total weight about 44 kilograms) at Chandigarh (CDG) railway parcel service department on 3rd August 2016 to be send to my home state Chennai (MAS) railway station, Tamilnadu. I have paid the money. The parcel way bill number is 486413 dated 3rd Aug'16 prepared at Chandigarh (CDG) parcel service department.

I went to Chennai parcel service department on 7th Aug'16 to receive the items, but the supervisor verified the log book and told me that, they have not receive my household items from Chandigarh. They asked me to cross check at platform. I could not find my items. They told me that, sometimes the items may be delivered at Madurai or Chennai Egmore railway station.

I went again on 10th Aug'16. The Chennai parcel service did not receive my items. The supervisor told me the same message that they have not receive the items. I again went today 14th Aug'16 and verified. The Chennai parcel service supervisor said the same message, they have not receive my household items. They inform me that, cross check at Chennai egmore railway station. I went and verify Egmore station. The officer / clerk verified the log book / register book and told me that, they have not receive any household items from CDG or Maurai.

I am getting very upset and frustrated with Railway parcel service department to be help up from receiving my household items with-in committed time. I am requesting again to get my household items immediately to Chennai parcel service department and inform me through my mobile number [protected]

Thanks,
Regards,
Senthil kumar.M
Mobile: [protected]
e-mail: [protected]@gmail.com