Indian Railways — Harassment by railway personnel(RPF)

Address:Kolkata, West Bengal, 721301
Website:www.easternrailwaysealdah.gov.in/webform/ERSC.aspx?action=RF

Subject: Complaint against RPF personnel, TC, Bail provider in seladah station for not providing receipt against Fine (because I guilt to boarded on ladies special train with ticket)..

Respected Sir/Madam (Whom it may concern)

I am very disappointed to inform you that today I was travelling from Dum Dum jn(ddj) to Sealdah(Sdah) at 09:05 am(Ranaghat Sealdah Ladies Special) with proper ticket, when I reached to Sealdah then some RPF personnel misbehaved and humiliated me and informed me this is a ladies Special Train (Matribhumi) and then charged rupees 500 as a fine but not provided proper receipt against it . Actually Sir I have no information about this train earlier and I got no any announcement given by Dum Dum station about train that it's a ladies special train. Actually sir, I am very hurry to catch my train and there were lots of male passengers boarding on that train. Sir, I was not getting proper information written on train that it's a ladies special. I know it's my fault to be boarded on train without getting proper information about it. I have given proper fine against my guilt but was not getting any fine receipt. When I wish to get receipt then they misbehaved and said go away otherwise I locked you inside the jail. I was very mentally tortured by them.

Sir, For your kind information, I convey you that in which rule of railway receipt not provided against fine? Sir, because I was guilt and I paid fine but it's my right to get proper receipt. I want to suggest railway to give proper announcement about train and must to write about it's specialty on body of Coaches (train Coach). Because most of the Indian people does not know more information about railway rules so, It's a duty of Railways that must to convey proper information to their passenger and proper announcement for types of train. Railways has no right to humiliate and embrassed the common Indian people who is ignorant about it.

I have no information about all the RPF personnel.

[protected]
Sealdah station(Platform no.-5)

Sir, I would like to say in your honor to take proper action against them otherwise I will take legal action against railway.If you not provide me right judgement then I have to go for consumer court or, judicial court against misbehaving, humiliating, embrassing and not providing proper receipt.

I am looking for your fast and positive response.

R.Srinivas
South Side Railway Outhouse No.366
Kharagpur,
Dist.-Mediniupur.
West Bengal-721301
Was this information helpful?
No (0)
Yes (0)
Indian Railways customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Indian Railways
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    25%
    Complaints
    6269
    Pending
    0
    Resolved
    1580
    Indian Railways Phone
    +91 11 2338 1213
    Indian Railways Address
    Rail Bhawan, Raisina Road, DL, India, New Delhi, Delhi, India - 110001
    View all Indian Railways contact information