Indian Railways — Non Receipt of Parcel | |||
R/sir We have booked Military store items from New Delhi to Kharagpur, the parcel was booked under Prr No.[protected] in on dated 28 Apr 2015. But it did not reach Kharagpur till this time.We contact with railway parcel office Kharagpur and According to railway staff, our store items has been over-carry, And that store is reached Puri station . Pls help us in receipt of our store itmes at the earliest Sunil Kumar ([protected]) Was this information helpful? | |||
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Indian Railways customer support has been notified about the posted complaint. | |||
 2 Comments | |||
Comments
R/sir We have booked Parcel from Jamnagar to Badnera, the parcel was booked with Recipt No. A 241138 on dated 26 May 2015. But it did not reach Badnera till this time.We contact with railway parcel office Badnera and According to railway staff, items has been over-carry, and that parcel is reached Puri station . Pls help us in receipt of our store items at the earliest Padmakar Vitonde ([protected] / [protected])
Reply
I have booked a bike NO BR-34 6642 at BARIELLY (BE) junction on 24/6/2015. for PNBE (PATNA) vide bill no 660854 dated 24/6/2015 at 9 AM. Till date no information is available.
Then i inquired daily at PNBE. They told we cannot help this regard go to DANAPUR NR cell.
Then i thought how this railway giving mental physical and economical torture for their customer. For inquiry you have to go 20 km from capital station. I went their lodge a complained but they again told you have to come daily for further information.
What is this? at least you can make SMS or mail or phone to part that your parcel reached or not?
One thing is very injustice toward to customer is that if delay in picking the parcel you charge 10 rs per hr. If you delay will you pay ? no . for going station daily cost Rs 100 per day will you pay ? Make responsibility ?
Then i inquired daily at PNBE. They told we cannot help this regard go to DANAPUR NR cell.
Then i thought how this railway giving mental physical and economical torture for their customer. For inquiry you have to go 20 km from capital station. I went their lodge a complained but they again told you have to come daily for further information.
What is this? at least you can make SMS or mail or phone to part that your parcel reached or not?
One thing is very injustice toward to customer is that if delay in picking the parcel you charge 10 rs per hr. If you delay will you pay ? no . for going station daily cost Rs 100 per day will you pay ? Make responsibility ?
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