Indian Railways — Overcharge for Ticket Extension

Address:Mumbai City, Maharashtra

For 4th April 2015, I booked under PNR no [protected] a second AC berth for travel from Kalyan Jn to Shoranur Jn. After I boarded the train I had to extend the journey to Trissur (next station). I asked the Ticket Examiner for the extension. He refused initially and when I pressed, he issued the extension for Rs 650. (receipt no C935770/4.4.2015). This charge is excessive. Under railway's telescopic fare structure, I should have been charged Rs 10 (being the difference in fares f rom Kalyan to Trissur & Shoranur). I was over-charged Rs 620 which I have the receipt. I complained online to Railways, but they said the staff were busy at Kalyan Station. They did not even understand my complaint of overcharging and failed to respond to it. On 17 August I wrote to the Railway Minister in New Delhi asking for a refund and compensation of Rs 1000. No response received. I am now overseas and need the matter resolved without delay.
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