Indian Railways — Parcel service problem

Address:Kottayam, Kerala

We have sent some household articles from Ahmedabad to Kottayam, Kerala at 30.4.2015.But it didnot reach Kottayam till this time.We contact with KTM railway parcel office everyday.Today we ask for the information about our parcel.But they did not give any thing.We don't have the number of Ahmedabad railway station.So please send the information about our parcel.
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Indian Railways customer support has been notified about the posted complaint.
May 11, 2015
Updated by Suchithra Harindran
PWB number is A 160413.
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