Indian Railways — Refund not received

Address:

Paschim Medinipur, West Bengal

I booked a ticket for train :11039 / MAHARASHTRA EXP scheduled at 06 Aug 2015. The ticket was booked through online gateway of irctc. But the train got cancelled due to some reasons. It has been two weeks since then but i have not got my refund. I didn't get any response from concerned officials I mailed IRCTC but i didn't get a ny appreciating response. The amount is a sufficiently high amount for me. Please try to resolve soon. PNR: [protected] Transaction ID: [protected] thanks