Indian Railways — TDR Refund

Address:Patna, Bihar

Hi, PNR No [protected] TDR Filing Date: 25-Apr-2015 15:50:19 HRS Registration No: DER300415W04202 Repudiate Date: 12-Aug-2015 I had filed a TDR for E-Ticket since the train was late for more than 3 hours and passenger not travelled. I didn't receive any update from railways for more than 100 days. I tried contcting IRCTC as well as Chief Commercial Manager. When contacting CCM office they disconnected the call by mentioning that its not a valid number. Finally after contacting them for more than 20 times they repudiated my ticket with status as "TDR Repudiated" and they have mentioned the reason as "No EDR has been fed against the particular PNR". I need proper action taken for this issue.
+1 photos
Was this information helpful?
No (0)
Yes (0)
Indian Railways customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Indian Railways
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    25%
    Complaints
    6269
    Pending
    0
    Resolved
    1580
    Indian Railways Phone
    +91 11 2338 1213
    Indian Railways Address
    Rail Bhawan, Raisina Road, DL, India, New Delhi, Delhi, India - 110001
    View all Indian Railways contact information