Indian Railways — Ticket fare not refunded. | |||
I had booked an e-ticket(Pnr no. [protected]) for me & my wife for journey by train no. 18518 of[protected] for travel from visakhapatnam to bilaspur. Due to hudhud cyclone the train was cancelled by railways. But the amount paid by me was not refunded yet. When contacting irctc, they had been expressing their inability to refund as the railways will not entertain claims after passage of journey date. My stand is that, when the train was cancelled by railways, they should automatically refund the amount paid by me. Railways have not yet refunded me, even after i wrote letters to gm & dcm (Refunds), secr, bilaspur; and mails to them were not at all replied back & not refunded. Was this information helpful? | |||
Indian Railways customer support has been notified about the posted complaint. | |||
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