Indian Railways — Very rood behavior of employees

Address:	560086
Website:	www.irctc.com

Hi,
I was present in railway 20min before to the departure, i asked RPF staff that which platform the samark kranti train will arrive, they said pl no.1 so was waiting and looking at the desplay also hearing the announcement.there is no information about my train and past 15min announcing only two trains, ranichennamma and train no.22290(not sure)which has depaarture at 22:30 and mine was 22:20.I was totally confused then i asked a TT he said your train already arrived at pl no.3 then i ran away to catch the train, but i coudnt catch it.
I discussed near about 1hr with railway staff that i missed my train becouse of your missguide asked for solution. but they never accepted their mistake and not even care for my words.
after that all asking to meet station incharge Mr. A.V.Hosmani.finally i went their and explained about everything Sir this was happend with me today, So please take my complaint and help on the same.
this is unbelievable reply, he saying get them here who missguided you i will take the complaint, i never seen professional thing in him, i requested him for 30 min to recieve my complaint he did not take it.finally went by bus. there are many drawbacks with railway employees which i m not able explain in wordings.

i kindly request please help how to move forward with this complaint.

yashwant
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